Refund Policy
We want you to be satisfied with your purchase.
Returns
Customers may request a return within 7 days of receiving the product if the item arrives damaged, defective, or incorrect.
To be eligible for a return:
• The item must be unused and in its original packaging
• Proof of purchase must be provided
Refunds
Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.
If approved, your refund will be processed and the amount will be credited to your original payment method within 5–10 business days.
Non-Returnable Items
Certain items may not be eligible for returns due to hygiene reasons or product category.
Shipping costs are non-refundable unless the return is due to our error.
If you need assistance, please contact us at:
contact@bolgatto.com